Integration
SAP Integration Services for Connected Enterprise Processes
Integration is where a transformation is either realized or quietly lost. A clean core, a new HR landscape, a commerce channel — none return anything until orders, master data, employees, invoices and events move between systems reliably and on time. The interfaces are the straightforward part; what keeps a landscape maintainable is the architecture behind them, and whether anyone still owns them once the programme closes. VISCAP designs, builds and governs integration across SAP and non-SAP applications, cloud and on-premise — APIs, events and B2B — on new programmes, on live landscapes, and on SAP PI/PO estates moving to SAP Integration Suite.
See the delivery approachIntegration strategy and landscape assessment
Few landscapes have an integration problem so much as an unmapped one. We build the interface catalogue, trace the data flows…
Cloud, on-premise, and hybrid application integration
SAP to SAP, SAP to everything else, cloud to ground and ground to ground — built on the pattern the process needs rather than…
API strategy and lifecycle management
An API nobody governs becomes a dependency nobody can change. We design and expose APIs against a published specification, put…
Event-driven and real-time integration
Some processes cannot wait for the next scheduled run. Business events published once and consumed by many, brokered through topics…
B2B, partner, and third-party connectivity
Suppliers, customers, distributors, banks, tax platforms and e-commerce channels each arrive with their own message formats and…
Integration modernization, testing, monitoring, and governance
SAP PI and PO still carry a great deal of critical traffic, and moving it is a redesign rather than a copy. We assess the estate…
Integration strategy and landscape assessment
Few landscapes have an integration problem so much as an unmapped one. We build the interface catalogue, trace the data flows behind the processes that cannot stop, and take stock of the middleware already carrying them — then set a target architecture, an ownership model and a modernization order against volume, latency, security and compliance requirements rather than against habit.
- Business-process integration requirements
- Existing integration landscape
- SAP and non-SAP applications
- Middleware inventory
- Interface catalogue
- Data-flow assessment
- Integration dependencies
- Business-critical integrations
- Integration patterns
- Security and compliance requirements
- Performance and volume requirements
- Monitoring coverage
- Integration ownership
- Governance model
- Modernization priorities
- Target integration architecture
Cloud, on-premise, and hybrid application integration
SAP to SAP, SAP to everything else, cloud to ground and ground to ground — built on the pattern the process needs rather than the one the last project happened to use. Synchronous, asynchronous, batch, scheduled, file or message, with prebuilt content taken where it fits and custom development where it does not, and error handling, retry and recovery designed in rather than added after the first failed night run.
- SAP-to-SAP integration
- SAP-to-non-SAP integration
- Cloud-to-cloud integration
- Cloud-to-on-premise integration
- On-premise-to-on-premise integration
- Application and process integration
- Data synchronization
- Request-response scenarios
- Batch integration
- Scheduled integration
- File-based integration
- Message-based integration
- Integration flow design
- Error handling
- Retry and recovery
- Security and connectivity
- Prebuilt integration content
- Custom integration development
API strategy and lifecycle management
An API nobody governs becomes a dependency nobody can change. We design and expose APIs against a published specification, put security, authentication, rate limiting, traffic management and threat protection behind policy instead of convention, and run the whole lifecycle — versioning, publication, monitoring, retirement — so internal and external consumers can be moved forward rather than frozen in place.
- API strategy
- API inventory
- API-first architecture
- API design
- API specification
- API proxy creation
- API security
- Authentication and authorization
- Rate limiting
- Traffic management
- Threat protection
- API policies
- API publication
- Developer onboarding
- API product creation
- API versioning
- API monitoring
- API analytics
- API retirement
- API governance
- Internal and external API consumption
Event-driven and real-time integration
Some processes cannot wait for the next scheduled run. Business events published once and consumed by many, brokered through topics and queues on Advanced Event Mesh with guaranteed delivery, decouple applications from each other and from each other’s downtime — so a spike in volume becomes a queue depth someone is watching rather than an outage someone has to explain.
- Business events
- Event publication
- Event consumption
- Event brokers
- Topics and queues
- Asynchronous communication
- Event-driven architecture
- Real-time process triggers
- Decoupled application communication
- Guaranteed message delivery
- Event distribution
- Event governance
- Event monitoring
- High-volume event scenarios
- SAP and third-party events
- Advanced event mesh
B2B, partner, and third-party connectivity
Suppliers, customers, distributors, banks, tax platforms and e-commerce channels each arrive with their own message formats and their own tolerances. We onboard partners against agreed standards and mapping guidelines, validate documents before they reach the core, and work through Integration Advisor, Open Connectors and Trading Partner Management — so the tenth partner is quicker to add than the first.
- Supplier integration
- Customer integration
- Distributor integration
- Logistics-provider connectivity
- Banking integration
- Tax and regulatory platform integration
- E-commerce integration
- Trading-partner onboarding
- Partner-specific message formats
- Electronic document exchange
- EDI considerations
- B2B standards
- Message validation
- Partner agreements
- Mapping guidelines
- Third-party SaaS connectivity
- Open connectors
- Integration advisor
- Trading partner management
Integration modernization, testing, monitoring, and governance
SAP PI and PO still carry a great deal of critical traffic, and moving it is a redesign rather than a copy. We assess the estate, rationalize the interfaces worth keeping and retire the ones that are not, rebuild on SAP Integration Suite with regression, volume, security and exception testing ahead of cutover — then hand over monitoring, alerting, reprocessing and documentation an operations team can genuinely run.
- SAP PI/PO assessment
- Existing middleware review
- Interface rationalization
- SAP integration suite migration planning
- Migration assessment
- Integration redesign
- Interface redevelopment
- Testing
- Regression testing
- Volume testing
- Security testing
- Exception testing
- Cutover
- Production monitoring
- Integration and exception monitoring
- Message reprocessing
- Alerting
- Operational dashboards
- Root cause analysis
- Documentation
- Transport and release management
- Support handover
- Integration lifecycle governance
SAP Solutions Connected Through Our Integration Services
Core business systems
The solutions this service works on directly.
SAP Business Technology Platform
The platform the whole landscape connects through — integration, extension, application development, automation and data services, governed as one rather than assembled per project.
SAP Integration Suite
Cloud, hybrid, API-led, event-driven, B2B and application integration in one toolset — and the reason a new interface is a configuration decision rather than another piece of middleware.
SAP S/4HANA and SAP Cloud ERP
Integration across finance, procurement, supply chain, manufacturing, sales, projects and asset management — plus the banking, tax and logistics connections the core depends on to close a period.
Platform and insight
What connects them, extends them and reports on them.
SAP SuccessFactors
Integration across Employee Central, recruiting, onboarding, learning and talent, out to payroll, identity, finance and the third-party HR applications an employee record has to stay consistent with.
SAP Customer Experience
Integration across sales, service, commerce and customer data — and back to the inventory, pricing, fulfilment and loyalty information a front-office promise is only as good as.
SAP Analytics Cloud and SAP Business Data Cloud
The connectivity behind analytics, planning and reporting — data products and business context assembled from across the landscape, so a number in a board pack can be traced back to where it came from.
A Governed Path From Integration Strategy to Reliable Operations
Assess
Confirm the business processes in scope, review SAP and non-SAP applications, build or validate the interface inventory and existing middleware — then assess data, security, volume and latency requirements, monitoring gaps and integration ownership.
- Identify business processes in scope
- Review SAP and non-SAP applications
- Build or validate the interface inventory
- Review existing middleware
- Identify business-critical integrations
- Assess data, security, volume, and latency requirements
- Review operational issues and monitoring gaps
- Identify modernization opportunities
- Confirm integration stakeholders and ownership
Architect
Select the integration patterns, set the SAP Integration Suite capabilities in scope, decide synchronous, asynchronous, batch or event-driven per flow, and define API, event, security, clean core and lifecycle standards behind a roadmap.
- Select appropriate integration patterns
- Define SAP integration suite capabilities in scope
- Determine synchronous, asynchronous, batch, or event-driven requirements
- Define API and event principles
- Establish security and connectivity design
- Define clean core integration principles
- Confirm monitoring and support requirements
- Define naming, documentation, versioning, and lifecycle standards
- Create the integration roadmap
Build
Specify and develop the integration flows, mappings, transformations and routing; expose APIs and configure policies; implement events and queues, error handling and retry, security material, transports and operational documentation.
- Prepare detailed integration specifications
- Configure connectivity
- Develop integration flows
- Create mappings and transformations
- Configure routing and business rules
- Develop or expose APIs
- Configure API policies
- Implement events and queues
- Build error-handling and retry procedures
- Configure security material
- Prepare operational documentation
- Manage transports and versions
Validate
Functional and end-to-end process testing across positive and negative scenarios — authentication, mappings and data quality, message volumes, retry and recovery — then user acceptance, cutover and support readiness.
- Execute functional integration testing
- Validate end-to-end business processes
- Test positive and negative scenarios
- Test authentication and authorization
- Validate mappings and data quality
- Test message volumes and processing behaviour where required
- Validate retry and recovery
- Support user acceptance testing
- Prepare cutover
- Confirm monitoring and support readiness
Operate and Improve
Monitor messages and exceptions, investigate and reprocess failures, maintain certificates and connectivity, govern interface, API and release changes, and act on recurring issues, consolidation and automation opportunities.
- Monitor messages and exceptions
- Investigate failed integrations
- Reprocess recoverable messages
- Review performance and volume
- Maintain certificates and connectivity
- Manage interface changes
- Update APIs and policies
- Govern releases
- Maintain documentation
- Review recurring issues
- Identify consolidation and automation opportunities
- Transition into AMS where required
Industries
PI/PO to SAP Integration Suite across a live interface estate
VISCAP catalogued every interface in a dual-stack PI/PO landscape, retired the third that no longer had a consumer, and rebuilt the rest on SAP Integration Suite — API-led where a consumer needed a response, event-driven where it did not — with monitoring and reprocessing handed to operations before cutover.
One global payroll platform across 14 countries
SAP and non-SAP systems unified across 30+ countries
Cloud ERP go-live in five months via GROW with SAP
Frequently Asked Questions
Everything between two systems that need to work as one: integration strategy and landscape assessment, target architecture and governance, cloud, on-premise and hybrid application integration, API strategy and lifecycle management, event-driven and real-time integration, B2B and partner connectivity, and the modernization, testing, monitoring and lifecycle governance that keeps it all running afterwards.
SAP’s integration platform on SAP BTP, bringing cloud and hybrid integration, API management, event brokering through Advanced Event Mesh, B2B and trading-partner management, prebuilt integration content and migration tooling into one service. It replaces the need for separate middleware per integration style, which is what makes a consistent architecture and a single monitoring view realistic.
SAP Integration Suite is the technology. SAP integration services are the work done with it — assessing the landscape, choosing patterns, designing the architecture and governance, building and testing the flows, APIs and events, and operating them once they are live. Licensing the platform does not produce an integrated landscape; the design decisions and the ownership model do.
Yes — most of our integration work is SAP-to-non-SAP. That covers third-party SaaS through Open Connectors, banking, tax and regulatory platforms, e-commerce and marketplace channels, logistics providers, warehouse and plant systems, laboratory and document systems, and legacy on-premise applications. Where a partner brings its own message standard, we handle it as B2B connectivity rather than as a bespoke interface.
By moving integration logic out of the core and onto the platform. Mappings, routing, transformations and partner-specific handling sit in the integration layer instead of in custom code inside S/4HANA, and systems talk through released APIs and events rather than direct table access. The core stays upgradeable, and an interface change stops being a reason to touch it.
An API is a request: one system asks another for something and waits for the answer — right when a user needs a credit check or a stock figure. An event is an announcement: something happened, published once, and any number of systems can react to it without the publisher knowing they exist. APIs suit synchronous, single-consumer needs; events suit decoupling, fan-out and volume. Most landscapes need both, chosen per flow.
Yes. It starts with an assessment of the existing estate — Migration Assessment plus a manual review of what the tooling cannot judge — and an interface-by-interface decision: rebuild, redesign, consolidate or retire. A surprising share of interfaces on an ageing PI/PO system no longer have a consumer. What remains is redeveloped on SAP Integration Suite, regression and volume tested against the old behaviour, and cut over in planned waves rather than in one weekend.
Through message and exception monitoring on the integration platform, with alerting routed to whoever owns the process rather than to a shared mailbox, operational dashboards for volume and performance, and a defined path for reprocessing recoverable messages. Behind that sits root cause analysis on recurring failures, certificate and connectivity maintenance, and the documentation an on-call engineer needs at 2am.
Yes. Integrations can move into VISCAP AMS or stay with your own team under a governance model we set up: interface change management, API and policy updates, release governance, certificate renewals, documentation upkeep and a periodic review of recurring issues, consolidation and automation opportunities. The point is that someone is named as the owner — unowned interfaces are how landscapes drift.
Contact Us
Speak with VISCAP’s integration team about the systems you need connected, the interfaces you are carrying today, and the architecture that will still hold in three years.