Paperless appraisals on PMGM for a pharmaceutical manufacturer
The KPIs existed. They had simply never been used to review anyone. Performance & Goal Management turned an annual paper exercise into a measurable one.
Employees moved onto PMGM
Paperless appraisal, organization-wide
Months to implement
Days of hyper-care after go-live
Client overview
Our client is one of the oldest pharmaceutical companies in India.
They are also part of an established multi-product capability in Phosgene and its derivatives manufacturing — a business where process discipline and documented, defensible decisions are the norm rather than the exception.
The KPIs existed. Nobody used them to review anyone.
The client was already using SAP SuccessFactors. To improve how employee performance was reviewed by management, the company wanted to implement PMGM. More than 300 employees were in scope.
The key business challenges
2 in totalA systematic KPI framework existed but was never used by the organization for employment review purposes.
KPIsThe existing manual, paper-based appraisal process had to be transformed.
ProcessThe VISCAP solution
- The Performance and Goal Management module was implemented to derive accurate and transparent ratings for the appraisal process.
- Core HR processes, KPIs, Goal Management and HR data management were implemented alongside it.
Programme implemented in 3 months with 15 days of hyper-care support.
Benefits
The immediate benefits, from the first appraisal cycle run on the new system.
For employees
- Improvements in the employee user experience and satisfaction
- Employees better tuned towards organizational strategies and goals
For the appraisal process
- A paperless appraisal system achieved for the whole organization
- Accurate and transparent ratings derived from the KPI framework
For management
- Processes stay on track with proactive alerts and notifications
- KPIs finally in active use for employment review
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Still running appraisals on paper, or against KPIs nobody uses? Speak with VISCAP’s HXM team about what a PMGM implementation looks like on your SuccessFactors tenant.